To place the order:
1. Add the item and quantity to your cart.
2. Click the shopping cart icon on the top right corner.
3. Make sure to review the order before click Continue Checkout.
4. Sign in, Register or Check out as Guest.
5. Confirm your shipping details and payment method, then click Continue Checkout.
You can log in on our website with your email to track your order status in "MY ACCOUNT” - ”ORDERS"
We will start processing your order right away. It usually takes 3 to 4 weeks for tailoring and 1-10 business days for delivery.
Not at the moment. However, we’re excited to share our new promotional plan for the future to come!
We sincerely sorry to hear that. Afarose will issue a full refund including shipping for any damaged, defective, or mis-shipped items. If your item arrives damaged or defective, please reach out to our Customer Service Team (email@example.com) directly for assistance with processing your return. For more detail about our return policy by clicking on this link: LINK
To check the material of a dress, click on the dress you desire. You can find Product Description on the bottom right side of the picture.
Please contact us as soon as possible. If your order is still in processing, you might be able to change the design. However, once your order is in production, we will not be able to accept any changes to them.
We sincerely apologize for not able to have the color you desire. However, you can use our “filter” located at left side to choice the dress we provide in your desired color.
Sometimes the color appear on screen will be different from in person, so we highly suggest you order a swatch to ensure you get the color you want.
1. Enjoy your safe and easy shopping experience on Afarose.com
2. We Accept all major credit cards: You can choose the one you like:
Please help us to return the sample dress within the time frame. If you are having trouble sending back those dresses, please email us as soon as possible. Our representative will try our best to help you out. Otherwise, you will be charged twice the retail cost with additional shipping fees. Refusal to comply with our terms and policies, will result in being prohibited from ordering with us in the future.
The reason we charged for sample dresses is to help us cover the costs of two-way shipping.
Please email your request to firstname.lastname@example.org, or you can choose to chat with us by clicking the messenger icon at the bottom right corner. Our representatives will reply within 24 hours.
Currently we are able to ship our products throughout the US, as well as to a selection of US Territories, including:
Federated States of Micronesia
Northern Mariana Islands
Packages will be shipped out from our warehouse in Southern California.
I need to change my shipping methods?
Please contact us as soon as possible. If your order is still in production, you will be able to change the shipping address. However, once your order has been shipped, we will not be able to accept any changes to the delivery address nor delivery options.
Currently we operate as an online retail business, which allows us to offer you the lowest price with the best customer service and quality.