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Privacy Policy

We value your privacy at Afarose. We know that you care about how your information is used and shared, and we appreciate your trust that we will do so carefully and sensibly. The information we collect from customers helps us personalize and enhance your shopping experience. This notice describes our privacy policy for you to understand how we collect, use, communicate and disclose personal information. By visiting Afarose.com, you are consenting to the practices described below:

Information We Collect

  1. Information You Provide Us. We receive and store the information you enter on our website when completing a transaction, placing an order, or returning a purchase. This includes your name, address, phone number, and email address. When you provide us with your personal information, you consent to our collecting it and using it for that specific reason only.

  2. Automatic Information. We receive and store information whenever you interact with us. This includes your internet protocol (IP) address, your location, and your unique identifier if you download or use apps created by Afarose. This helps us better interact with your browser and operating system.

  3. Email Communication. By creating an account or signing up for our e-newsletter, you consent to receive coupons, notices, and updates about new products or helpful tips. If you do not wish to receive such correspondence in the future from us, please adjust your Customer Communication Preferences or email us at customerservice@afarose.com with “Unsubscribe” in the subject line.

We are permitted to disclose your personal information if we are required to do so by law or if you violate our Terms of Service. If you no longer wish to shop at Afarose, you may withdraw your consent for us to contact you at any time by contacting us at customerservice@afarose.com.

Third Party Services

In general, third-party providers we use will only collect, use, and disclose your information to the extent necessary for them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide them for your transactions. We recommend you read their privacy policies to better understand the manner in which your personal information will be handled by these providers.

Certain providers may be located in a different jurisdiction than either you or us. By electing to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used in completing the transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Your Right to Access, Correction, and Deletion of your Personal Information.

You have the right to access, correct, or delete the personal information that is being collected by us. To protect the privacy and the security of your personal information, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. To exercise your rights, you may make updates by contacting us or on the site. However, Your right to access may be limited; in accordance with the CCPA, California Consumer Privacy Act of 2018 ("CCPA"), we may deny your deletion request under certain circumstances and will inform you of the basis for the denial.

Complaints

If you believe we have violated your privacy rights, please contact us by email or phone so that we may attempt to resolve any issues to your satisfaction.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. All passwords are stored in an encrypted format, and order information including your name, order, address, phone, and email address are stored securely on our servers.

Cookies

As you browse our site, your preferences are remembered through the temporary use of cookies. Cookies enable our system to monitor the navigational preferences, in order to provide you with enhanced online display advertising tailored to your interests.

AGE OF CONSENT

By using this site, you affirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given consent to allow a minor dependent to use this site.

Changes to the Privacy Policy

We reserve the right to modify our privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information

If you have any questions regarding our privacy policy, please email us at customerservice@afarose.com

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